Key details

Job Highlight

Requirements

Competencies

Service Delivery Innovation.

Client Orientation and Customer Focus.

People Management and Empowerment.

Financial Management.

Honesty and Integrity.

Manpower forecasting and planning.

Project Management.

Decision Making.

Communication.

Influencing and Networking.

Business report writing.

Research Methodology.

Interpersonal relations.

Problem Solving and Conflict Management.

Presentation skills.

Planning and Organising Skill.

Strong analytical skills.

Facilitation skills.

Negotiation skills.

Computer Literacy Skill.

Patriotism, Honesty and Integrity.

Duties

The successful candidate will be responsible for, amongst others, the following specific tasks: Operational Management: Amendments and Rectifications Unit.

Manage and oversee operations within the Amendments and Rectifications Unit to ensure the accuracy, integrity, and reliability of the National Population Register (NPR).

Ensure the effective administration of all matters relating to the amendment and rectification of personal particulars.

Coordinate and manage service delivery between front-office and back-office environments.

Manage and implement document management processes, systems, and policies in an effective and efficient manner.

Facilitate digital transformation initiatives and support the development of technical expertise within the unit.

Provide expert advice and guidance on amendment and rectification matters.

Manage and oversee projects related to document management and rectification services.

Establish and maintain productive relationships with internal and external stakeholders.

Monitor and report on progress against approved operational plans.

Escalate all irregularities and suspected fraudulent activities to management or Counter Corruption and Security in accordance with prescribed procedures.

Policy, Procedures, and Governance.

Stakeholder Engagement and Intergovernmental Relations.

Risk, Compliance, and Quality Assurance.

Ensure effective and efficient management of human, physical and financial resources within the Unit.

Coach and guide staff on best practices and compliance with regulatory requirements.

How to apply

Email: civicsrecruitment@dha.gov.za

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