Key details

Job Highlight

Requirements

Competencies

Strategic Capability and Leadership Execution.

Strategic Planning and Strategic Management.

Service Delivery Innovation.

Client Orientation and Customer Focus.

People Management and Empowerment.

Financial Management.

Honesty and Integrity.

Programme and Project Management.

Change Management.

Communication.

Knowledge Management.

Problem Solving and Analysis.

Business Report Writing.

Influencing and Networking.

Planning and Organising.

Accountability.

Data Analysis.

Policy Analysis and Interpretation.

Process Analysis and Improvement.

Corruption Measures and Principles.

Presentation skills.

Interpersonal skill.

Communication skill.

Planning and Organising skill.

Computer literacy skill.

Decision making skill.

Duties

The successful candidate will be responsible for, amongst others, the following specific tasks: Facilitate and oversee the processing of applications for the amendment and rectification of personal particulars recorded on the NPR.

Ensure all amendment and rectification processes comply with legislative prescripts, regulations, and DHA policies.

Implement and monitor quality assurance and verification controls to prevent errors, duplications, and irregular amendments.

Coordinate service delivery between front-office and back-office environments to ensure timely and accurate finalisation of cases.

Manage and resolve complex, sensitive, or escalated amendment and rectification cases.

Oversee the utilisation of automated systems and digital platforms to support data integrity and efficient processing.

Maintain accurate records, dashboards, and performance reports on amendment and rectification transactions.

Escalate all irregularities and suspected fraudulent activities to management or Counter Corruption and Security in accordance with prescribed procedures.

Stakeholder Engagement and Intergovernmental Coordination.

Policy Development, Governance, and Operational Oversight.

Risk Management, Compliance, and Quality Assurance.

Ensure effective and efficient management of human, physical and financial resources within the Unit.

Coach and guide staff on best practices and compliance with regulatory requirements.

How to apply

Email: civicsrecruitment@dha.gov.za

Tip: Many government posts require a completed Z83 form. Download it above and follow the guide.