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POST 09/76 : CLIENT SERVICE OFFICER: UIF (X128 POSTS)
🏢 DEPARTMENT OF EMPLOYMENT AND LABOUR
📍 Labour Centre: Richards Bay HR4/4/3/01 (X2
⏳ Closes: 27 Mar 2026
🧾 Post: 09/76
Key details
Salary
R269 499 • per annum
Centre
Labour Centre: Richards Bay HR4/4/3/01 (X2
Closing date
27 Mar 2026
Apply email
Jobs-KZN28@Labour.gov.za
Job Highlight
Overview
Join us to provide essential UIF screening, process benefit applications, and handle administrative tasks with a focus on excellent customer service.
Requirements
Knowledge
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Department of Labour and UIF Policies and Procedures
- UIF’s Vision
- Mission and Values
- Customer Care Principles
- Departmental Policies
- Procedures and Guidelines.
Skills
- SKILLS: Interviewing
- Communication (verbal and written)
- Listening
- Computer Literacy
- Listening
- Interpretation (ability to interpret UI Act and Contribution Act)
- Conflict Management
- Time Management
- Customer Relations
- Analytical
- Interpersonal
- Telephone etiquette
- On job training (operations system).
Duties
Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions. 40
How to apply
Email: Jobs-KZN28@Labour.gov.za
Deputy Director: Richards Bay Labour Centre
Private Bag X20033
Empangeni
3880 Or hand deliver at 11 Lira Rink Road
Richards Bay.
For Online Applications Email to: Jobs-KZN46@Labour.gov.za (For Empangeni Satellite) Deputy Director: Richards Bay Labour Centre
For Online Applications Email to: Jobs-KZN47@Labour.gov.za (For Eshowe Satellite) Deputy Director: Richmond Labour Centre
PO Box 852
Richmond 3780 or hand deliver at 60 Shepstone Street
Richmond.
For Online Applications Email to: Jobs-KZN49@Labour.gov.za (For Ixopo Labour Centre) Ladysmith Labour Centre
Private Bag X9925
Ladysmith
3370 Or hand deliver at 35 Keate Street
Ladysmith.
For Online Applications Email to: Jobs- KZN51@Labour.gov.za Ladysmith Labour Centre
For Online Applications Email to: Jobs- KZN52@Labour.gov.za (For Bergville Satellite) Deputy Director: Port Shesptone Labour
CENTRE: P.O Box 379
Port Shepstone 4240 or hand deliver at 17 Bisset Street
Port Shepstone.
For online Applications Email to: Jobs-KZN54@Labour.gov.za (For Umzinto\ Park Rynie Satellite) Deputy Director: Pinetown Labour Centre
P. O Box 1025 Pinetown
3610 or hand deliver at 49 Kings Road
Pinetown.
For Online Applications Email to: Jobs-KZN56@Labour.gov.za Deputy Director: Pinetown Labour Centre
For Online Applications Email to: Jobs-KZN57@Labour.gov.za (For Hammarsdale Satellite) Deputy Director: Vryheid Labour Centre
PO Box 430
Vryheid or hand deliver at 99 Landrose Street
Vryheid.
For Online Applications Email to: JobsKZN29@Labour.gov.za Deputy Director: Vryheid Labour Centre
For Online Applications Email to: JobsKZN58@Labour.gov.za (For Pongola Satellite) Deputy Director: Newcastle Labour Centre
Newcastle 3370 or hand deliver at 29 Scott Street
Newcastle 2940.
For Online Applications Email to: Jobs-KZN59@Labour.gov.za (For Emadlangeni Satellite) Deputy Director: Stanger Labour Centre
PO Box 138
Stanger 4450 or hand deliver at 12 Cator Street
Stanger.
For Online Applications Email to: JobsKZN60@Labour.gov.za Deputy Director: Kokstad Labour Centre
PO Box 260
Kokstad
4700 or hand deliver at 59 Hope Street
Kokstad.
For Online Applications Email to: Jobs-KZN15@Labour.gov.za (For Umzimkhulu Satellite) Deputy Director: Durban Labour Centre
PO Box 10074
Durban 4056 Or hand deliver at Govt Buildings Masonic Grove
16 Beach Grove
Durban.
For online applications email Jobs-KZN36@labour.gov.za (For Bridge City Satellite).
For Attention: Sub-directorate: Human Resources Operations
KwaZulu-Natal
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