Government job details

View the full requirements, duties, application instructions and related vacancies for this post.

POST 11/27 : CLIENT SERVICE OFFICER: UIF (X6 POSTS)


Key details

Salary
R269 499 β€’ per annum
Centre
Komani Labour Centre-Ref No: HR4/4/1/05 (X4
Closing date
14 Apr 2026
Apply email
ECQTN@labour.gov.za

Job Highlight

Overview
Join our team to provide excellent screening and administrative support for UIF benefits applications. Help us deliver great service to our community!

Requirements

Knowledge

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Department of Labour and UIF Policies and Procedures
  • Treasury Regulations
  • UIF’s Vision
  • Mission and Values
  • Departmental Policies
  • Procedures and Guidelines
  • Batho Pele Principles. 28

Skills

  • SKILLS: Interpersonal
  • Telephone etiquette
  • Interviewing
  • Computer Literacy
  • Communication (verbal and written)
  • Listening
  • Interpretation (ability to interpret UI Act and Contribution Act)
  • Conflict Management
  • Time Management
  • Customer Relations
  • Analytical and On job training (operational systems).

Duties

Provide screening services.

Process applications for UIF Benefits.

Register payment continuation forms, Provide administrative functions.


How to apply

Email: ECQTN@labour.gov.za

Deputy Director: Labour Centre Operations: Private Bag x 323
Queenstown
5320 or hand deliver at No 10 Robison Road
P/Bag X 20033
Empangeni 3880 Or hand deliver at 11 Lira Rink Road
Richards Bay.
For Online
Jobs-KZN28@labour.gov.za

Tip: Many government posts require a completed Z83 form. Download it above and follow the guide.

Related jobs

Application tips