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POST 08/286 : LOCAL OFFICE MANAGER (X2 POSTS)
This vacancy has expired. The closing date was 20 Mar 2026.
Key details
Job Highlight
Requirements
Competencies
- Strong Management and Leadership capability. Service delivery innovation
- client orientation and customer focus. People management and empowerment. Financial Management. Program and project management. Change management. Ability to instill appropriate processes and systems
- as well as enabling technology
- to support the Department in efficiently and effectively managing the required work. Support digital transformation. Excellent verbal and written communication
- as well as report writing and presentation skills. Problem-solving and analysis. Policy interpretation. Risk Management. Influencing
- networking
- conflict management and negotiation skills. Knowledge and Information management. Decision making and initiating action. Planning
- organising and time management. Computer literacy. Patriotism
- Honesty and Integrity.
Duties
The successful candidate will be responsible for, amongst others, the following specific tasks: Manage the overall operations and performance of the Office against agreed service delivery standards.
Provide advice and guidance on operations of the Department at a Local Office level.
Manage the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports.
Ensure delivery against the mandates derived from the Government’s Programme of Action (POA).
Ensure effective management and oversight of the Local Office’s Immigration Inspectorate activities.
Foster effective partnerships with all stakeholders and represent the Office at various forums.
Ensure the effective implementation of strategic objectives and innovation (digital transformation and case management solutions) in the Local Office.
Coordinate and monitor delivery of the Local Office’s operational plan against agreed timeframes and objectives. 70 Implement governance processes, frameworks, policies, procedures and manage risks.
Ensure effective and efficient management of human, physical and financial resources within the Local Office.
Coach and guide staff on compliance with all regulatory requirements.
How to apply
Tip: Many government posts require a completed Z83 form. Download it above and follow the guide.