Government job details
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POST 08/290 : CIVIC SERVICES SUPERVISOR (X16 POSTS)
This vacancy has expired. The closing date was 20 Mar 2026.
Key details
Job Highlight
Requirements
Competencies
Customer Focus.
Analytical thinking.
Planning and organizing.
Problem Solving.
Verbal and written Communication.
Financial Administration.
Interpersonal skills.
Attention to detail.
Clerical and Administration.
Multi-Tasking.
Supervisory skills.
Teamwork.
Time Management.
Conflict Management and resolution.
Computer literacy.
Patriotism, Honesty and Integrity.
Duties
The successful candidates will be responsible for, amongst others, the following specific tasks: Facilitate the administration of the front-line office in an effective manner.
Ensure enquiries are attended to and perform online (meter greeter) verification.
Ensure the monitoring of the live capture photo boot in the department.
Facilitate the verification and validation of client information on system, fingerprint, scan client supporting document online.
Ensure the effective delivery of ID smart cards.
Facilitate and quality assure the authorisation and collection of applications from clients.
Facilitate the implementation of security control processes and policies.
Attend to problematic areas related to general services to all clients.
Facilitate the implementation of BMD (Birth, Marriage and Death) and ID smart cards operations.
Facilitate and monitor effective daily operations of the front office.
Build and maintain relationships with clients.
Ensure the implementation of effective governance, risk, and compliance management practices.
Ensure effective and efficient management of human, physical and financial resources within the Local Office.
Coach and guide staff on compliance with all regulatory requirements.
How to apply
Tip: Many government posts require a completed Z83 form. Download it above and follow the guide.