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POST 11/119 : DIRECTOR: INFRASTRUCTURE MANAGEMENT (REF: CMSB-137)
Key details
Job Highlight
Requirements
Senior managerial experience leading ICT infrastructure, platforms, and operations (5+ years).
Proven experience managing enterprise servers, storage, networks (fixed & wireless), telephony, and end user computing.
Experience in capacity planning, performance optimisation, backup, disaster recovery, and business continuity.
Experience managing S-LAs, OLAs, and vendor/service provider relationships (including SITA/GITOC).
Experience in infrastructure configuration, change, incident, and problem management.
Experience preparing technical and strategic inputs for MTEF, business plans, and budget submissions.
Experience managing large ICT programme budgets and assets.
Strong stakeholder engagement with executives, campus tenants, SOEs, and other government entities.
People management experience, including building technical capability and managing multidisciplinary teams.
Knowledge of IT governance, security standards, Microsoft platform, operating systems, and system administration.
Duties
Strategic Planning & Alignment: Lead multiyear infrastructure strategy and roadmap; translate strategy into operational plans and KPIs.
Provide inputs into business planning, MTEF and budget pro-cesses, monitor implementation.
Infrastructure Platforms & Technology Management: Manage physical, virtual and cloud server platforms, storage and databases.
Oversee networks, telephony, collaboration platforms and end user device lifecycle management.
Service Management, Configuration & Performance: Govern configuration management and infrastructure baselin-es; lead capacity planning and performance optimisation.
Manage incident, problem and change processes and ensure effective backup, DR and business continuity services.
Vendor, SLA & Outsourcing Governance: Define and monitor SLAs/OLAs with external providers and internal units; manage vendor performance and escalations.
Stakeholder Management: Engage executives, business units, SITA, GITOC, 101 SSA and campus tenants; prepare infrastructure performance and governance reports.
Directorate Management & Capability Development: Manage financial resources, assets and human resources of the directorate; promote innovation, accountability and service excellence
How to apply
Email: applications@thedtic.gov.za
Tip: Many government posts require a completed Z83 form. Download it above and follow the guide.
Notes
In terms of the dtic's EE requirements, preference will be given to African males and persons with disabilities. OTHER POSTS