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POST 10/308 : ASSISTANT DIRECTOR: SERVER ADMINISTRATION MANAGEMENT (ICT: SYSTEM
Key details
Job Highlight
Requirements
A minimum three-year tertiary qualification (NQF Level 06) in Information Technology/Information Systems or equivalent ICT qualification. A relevant working experience in ICT technical support and server administration environment.
Advanced Microsoft certification (MCSE), Hyper-V and VMware. A good understanding of the built environment business applications and ICT client services. ITIL, A+, and N+ certifications will be advantageous.
Knowledge and application of ICT Call Centre services and Change management best practices.
Knowledge of Datacentre best practices, Microsoft Windows Server Operating systems 2016 and latest, Linux, System Centre Configuration Management, Exchange and Microsoft Azure.
File services and virtualisation infrastructure: design, application and performance.
Expert knowledge of Server hardware and network 194 infrastructure performance including basic knowledge of database applications, i.e. SQL and Oracle.
Possess strong verbal and written communication skills.
Ability to address client complaints at all levels with tact, good ethics and diplomacy.
The candidate must have the ability to perform server environment policy implementation and monitoring.
Results driven and competency in time management.
The candidate must be knowledgeable about various technologies within the ICT industry. A valid driver’s license.
The candidate should be prepared to work weekends and after hours.
Duties
Design, deploy, and administer server infrastructure within the Datacentre environment, including Microsoft Windows Server operating systems.
Perform advanced administration of Microsoft Exchange and manage File Server environments at an expert level.
Plan, deploy, and maintain virtualised platforms such as VMware, Hyper V, and Microsoft Azure.
Ensure the ongoing stability and health of server and datacentre environments through scheduled system updates and full c‑ompliance with established backup and antivirus policies and procedures.
Maintain accurate and up to date documentation for all server systems.
Provide technical input and arch‑itectural guidance for all ICT server related projects, operation‑s,‑ and infrastructure designs.
Manage and resolve third level enduser support escalations logged through the ICT call ‑centre.
Continuously improve the server environment by monitoring system perfor‑mance, id‑entifying and resolving issues, responding to action plans, completing system audits and analyses, and driving process improvements and quality assurance initiatives.
Install system upgrades and repairs as required.
Ensure server capacity planning aligns with and exceeds the needs of DPWI clients.
How to apply
Email: 31@dpw.gov.za
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