Key details

Job Highlight

Requirements

Knowledge

Demonstrated experience with statistical analysis packages.

Knowledge and experience in using at least one statistical package (STATA/SAS) to analyse large datasets, data mining, report writing and the ability to data visualization.

Theoretical and practical knowledge of the education, training, and development environment.

Big data management, data analysis and modelling.

Structured Query Language (SQL) to communicate with and manipulate databases.

Knowledge of databases and structures, governance and meta data standards including data architecture.

Good understanding of the public sector, relevant policies and applicable legislative frameworks (including but not limited to: Public Service Act; Public Administration and Management Act; Public Service Regulatory Frameworks).

Computer literacy, including excellent working knowledge of MS Office suite and relevant software for data analysis. 45

Skills

SKILLS: Strong interpersonal skills.

Problem solving skills.

Research and analysis techniques.

Excellent organising and planning skills.

Computer literacy in Microsoft Office Suite and other relevant solutions.

Writing skills, including report writing and submissions.

Digital skills to work in digital environments.

Good conflict management skills.

Creative and analytical skills.

Data analysis, interpretation and utilization.

Capabilities; products using goal setting, objectives, targets, creating work schedules and work-plans with associated budgets and resources.

Apply technology and innovation to enhance productivity, efficiency, responsiveness and the quality of service provided.

Manage expenditure through responsible implementation of policies and SOPs to achieve efficiency and effectiveness.

Achieve excellence in delivering the planned client service outcomes (i.e. service levels and standards) and monitoring the unit’s service delivery to ensure the highest level of client satisfaction.

Personal Attributes

PERSONAL ATTRIBUTES: maintaining professional knowledge and staying current with business solutions trends.

Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail.

Ability to work independently while contributing to a team environment.

Ability to analyze problems, identify solutions and take appropriate action, resolve conflicts using independent judgment and decision-making processes.

Ability to establish and maintain effective working relationships with management, employees, stakeholders and the public.

Integrity and honesty; detail oriented; creative and innovative; ability to work under pressure.

Travel and work extended hours.

Duties

The incumbent will be responsible for the following Key Results Areas: Support the implementation of business development strategies for provincial and local governments as well as provincial legislatures.

Develop business cases and liaise with clients (individuals and institutions) to identify education, training and development (ETD) needs and requirements. support the dissemination and utilisation of ETD business intelligence information among the programme managers, support and conduct targeted business development research, including design, data collection, management and analysis.

Provide timely alerts on emerging trends influencing the public sector and skills requirements.

Process, analyse and manage data and information relating to ETD and providers (e.g., private and public higher education institutions, Technical and Vocational Education and Training colleges, Community Education and Training colleges, private colleges, private training institutions and Sector Education and Training Authorities).

Acquire, process, manage and analyse data from a range of sources to generate trends, patterns and reports that inform planning and decision-making.

Process, analyse and manage data and information relating to ETD and providers (private and public higher education institutions, Technical and Vocational Education and Training colleges, community Education and Training colleges, private colleges, private training institutions and Sector Education and Training Authorities).

Ensure relevant data is entered into the Training Management System to capture, analyse, and disseminate business and data intelligence.

Build algorithms and design experiments to merge, manage, interrogate, and extract data to supply tailored reports to business units and stakeholders Use machine learning tools and statistical techniques to produce solutions to ETD problems.

Mining large structured and unstructured datasets with different data structures.

Monitor and evaluate business development interventions, especially the management of MOUs/MoAs and client support.

Collect information from all clients and maintain a database to enable such information to be analysed in greater detail and format.

Ensure product and service knowledge and awareness in liaison with internal business units.

Support the implementation of innovative specialised programmes towards attracting new clients and building long-term relationships.

Support opportunities towards increased market share in Provincial and Local Governments and Legislatures (training uptake numbers and revenue generated).

Participate in networks and multi-sector relationships that serve the interests of the NSG.

Cultivate strategic relationships and alliances with internal and external stakeholders.

Work with internal and external stakeholders to identify opportunities for leveraging business and data intelligence to drive business solutions and product development.

Participate in strategic external and internal forums including NSG-led forums.

Review policies and procedures and manage implementation.

Manage allocated resources (people finance, systems, assets, contracts).

Implement operations management including service standards, standard operating procedures, business process management total quality management and digital transformation.

Identify and manage operational risks as well as mitigation plans, including business continuity plans.

Produce monthly 46 and quarterly reports relating to business development and specialised programmes.

How to apply

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