Key details

Job Highlight

Requirements

Experience

Five (5) years of proven relevant experience at a middle/senior managerial level in Accreditation Management or related.

Knowledge

KNOWLEDGE: In-depth knowledge of and experience in institutional and programme accreditation.

Knowledge of decolonising, transformational and participatory pedagogies.

In-depth knowledge of ETD landscape and capacity building needs.

Knowledge and understanding of the Constitution of the Republic of South Africa and public sector legislation (including the Public Service Act, 43 Public Administration Management Act, Skills Development Act, Public Finance Management Act, National Qualifications Framework, Higher Education and Training Act, and Further Education and Training Act).

In-depth knowledge of professional bodies/ associations and regulatory body requirements (South African Qualifications Authority, Quality Council for Trades and Occupations, Council for Higher Education).

Theoretical and practical knowledge of best practices, cutting-edge quality assurance, and accreditation.

Good understanding of project management cycle, methodologies and tools.

Skills

SKILLS: Proven advanced writing skills, proofreading, editing and overwriting skills, including report writing, submissions and articles.

Digital skills to work in environments with digital systems, management and reporting tools.

Good conflict management skills.

Advanced computer skills.

Creative and analytical skills.

Competencies Must be able to provide a vision, set the direction for the organisation and inspire others to deliver on the organisational man.

Must be able to plan, manage, monitor and evaluate specific activities to deliver the desired outputs.

Must be able to compile and manage budgets, control cash flow, institute risk management and administer tender procurement processes by generally recognised financial practices to ensure the achievement of strategic organisational objectives.

Must be able to initiate and support organisational transformation and change to implement new initiatives and deliver service delivery commitments successfully.

Must promote generating and sharing knowledge and learning to enhance the organisation's collective knowledge.

Must be able to explore and implement new ways of delivering services that contribute to improving organisational processes to achieve organisational goals.

Problem solving and analysis: Must systematically identify, analyse and resolve existing and anticipated problems to reach optimum solutions promptly.

Manage and encourage people, optimise their outputs, and effectively manage relationships to achieve organisational goals.

Must be willing and able to deliver services effectively and efficiently to put the spirit of customer service (Batho Pele) into practice.

Must be able to exchange information and ideas clearly and concisely appropriate for the audience to explain, persuade, convince and influence others to achieve the desired outcomes.

Must be able to display and build the highest standards of ethical and moral conduct to promote confidence and trust in the Public Service.

Personal Attributes

PERSONAL ATTRIBUTES: Participate in professional development growth activities to maintain professional knowledge and stay current with quality assurance and accreditation trends.

Ability to multi-task and organise, prioritise, and follow multiple projects and tasks through to completion with attention to detail.

Ability to work independently while contributing to a team environment.

Ability to analyse problems, identify solutions, take appropriate action, and resolve conflicts using independent judgment and decision-making.

Ability to establish and maintain effective working relationships with management, employees, stakeholders and the public.

Integrity and honesty; detail-oriented; creative and innovative; ability to work under pressure.

Travel and work extended hours

Duties

The incumbent will be responsible for the following Key Results Areas: Manage the entire accreditation process including gathering data, preparing documentation and coordinating site visits by accrediting agencies.

Manage the standards set by the Quality Council for Trades and Occupation (QCTO) and the Council on Higher Education (CHE) for institutional accreditation (including Assessment Centres) for all qualifications, part-qualifications, and skills programmes in the Occupational Qualifications Sub-framework (OQSF).

Manage the design and development of institutional accreditation processes in consultation with internal and external stakeholders.

Manage the development of protocol and manual for the CHE institutional audits and reviews and advise it.

Establish and manage project and reference teams to manage and sustain institutional accreditation processes.

Collect and analyse NSG performance and outcomes data to demonstrate compliance with accreditation standards.

Manage the specific accreditation standards and requirements for the NSG and develop new standards or update existing ones.

Manage the quality of institutional submission for accreditation.

Manage the design and development of programme accreditation processes in consultation with internal and external stakeholders.

Manage and guide the accreditation of academic offerings in the NSG curricula and programmes, including higher education qualifications and programmes.

Monitor the implementation and coordinate the RPL processes of the NSG.

Develop the management protocol of the HEQC/HEQSF online registration in line with DHET PQM clearance; CHE accreditation of programmes and ensure registration of qualifications in line with SAQA and Professional or Statutory 44 Bodies requirements.

Support the NSG learning pathways towards professionalising the public sector.

Ensure acquisition of letters of support from respective Professional or Statutory Bodies in support of the institution's applications for the accreditation of programmes.

Ensure compliance with professional or statutory bodies accreditation standards.

Develop and implement policies related to institutional and programme accreditation for the NSG, including the Recognition of Prior Learning (RPL) policy.

Develop and implement relevant institutional and programme accreditation frameworks for the NSG.

Undertake annual updates to the relevant frameworks and Standard operating procedures (SOPs) to keep pace with change and new and innovative working methods.

Monitor the implementation of policies and review when necessary.

Provide training and education to staff on accreditation standards, processes, and requirements.

Manage the database and Programme Qualifications Mix (PQM) as approved, accredited and registered, and ensure the maintenance and updating thereof.

Promote stakeholders’ capacity building on accreditation- related policies and guidelines from QCTO (CHE) and South African Qualifications Authority (SAQA).

Serve as the primary point of contact between the NSG and accrediting agencies and communicate accreditation requirements and expectations to internal stakeholders.

Network and collaborate with all internal business units and relevant stakeholders to ensure mutually beneficial relationships that serve the interests of the NSG.

Collaborate with business units and work in integrated teams to support learning outcomes for programmes, learning outcome measurement tools, and assessment instruments to measure learning objectives.

Participate in relevant internal curriculum and quality assurance committee structures.

Support the Quality Assurance Advisory Board, including smooth committee operations with appropriate agenda, minutes, and processing of accreditation proposals.

Participate in domestic and global partnerships with HEIs and other institutions to undertake joint design and accreditation processes.

Manage the resources (people, finance, systems, assets) allocated within the directorate.

Implement operations management within the directorate, including determination of service standards, standard operating procedures, business process management, total quality management and digital transformation.

Develop appropriate strategies and plans for achieving performance targets and directorate requirements, including quarterly performance reporting.

Identify and manage strategic and operational risks within the directorate and mitigation plans, including business continuity plans.

Manage a team of employees expected to accomplish assigned duties efficiently, effectively, and competently and strive for improvement and excellence in all work.

How to apply

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