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POST 09/26 : SWITCHBOARD OPERATOR
Key details
Job Highlight
Requirements
Grade 12 (NQF Level 4) or equivalent.
No experience.
Special requirements (Skills needed): Knowledge on operating a Telephone automatic Switchboard.
Language proficiency in English (written and verbal).
Excellent Telecom Operator/ Switchboard Skills.
Good telephone etiquette.
Duties
Ensure that switchboard is properly manned and that relief arrangements are made when needed so that telephone traffic flows properly and are always in a proper working order, report all defect and ensure that repairs are done speedily.
Ensure that switchboard apparatus is handled properly to prevent unnecessary interruption of telephone enquiries.
Check private calls and see to it that costs are recovered.
Train new and relief staff.
Keep departmental telephone directory up to date and distribute amendments as and when necessary.
Arrange for the installation and moving of telephones.
Record and maintain a register for security related purposes.
Liaise with personnel division when recruiting and selecting telecom operators.
Supervise subordinates.
Assist with the performance assessments/incentives of subordinates.
How to apply
Email: afbmkdhr@dod.mil.za
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